Shipping policy
Reference draft · NAXWAVE terms awaiting confirmation
Summarised from the reference policy, inspected 7 October 2026. Its timeframes and offers are reference material. Confirm NAXWAVE business details before publication.
Shipping Policy
The reference shipping terms below are summarised for this NAXWAVE draft.
Where we ship
Reference coverage: United States addresses.
Shipping cost
Reference offer: standard US shipping is free, without an order minimum.
Order processing time
The reference allows two days for processing; weekends and public holidays move processing to the next business day. Order and dispatch emails are separate.
Delivery time
The reference estimates two to four days after dispatch. Carrier, destination and other circumstances can change arrival times.
Where orders ship from
The reference uses a US fulfilment centre.
Tracking your order
Dispatch includes emailed tracking. The reference asks customers to contact support if tracking has not arrived after two days.
Incorrect or incomplete addresses
Customers check their address at checkout. Undeliverable returns require a new delivery arrangement.
Delayed, lost, or damaged parcels
Customers report delivery problems for investigation with the carrier.
Returns
The reference links returns to its 90-day guarantee and refund policy.
Questions
NAXWAVE support details require replacement before publication.